Shipping policy
Shipping Policy
Effective Date: August 19, 2026
At US BookGram, we are committed to processing and shipping your orders promptly and reliably. Please review the following shipping policy for information about how we handle your order.
Order Processing
We ship orders every day at 5:00 PM.
Orders placed before our daily shipping cutoff may be processed and shipped the same day, subject to product availability and successful order verification. Orders placed after the daily cutoff will generally be processed for the next shipping day.
Shipping Carriers
We use trusted shipping carriers to deliver your orders, including:
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FedEx
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USPS
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DHL
We may select the carrier that best suits your order, destination, and delivery requirements.
Expedited Shipping — Free of Charge
We offer expedited shipping at no additional cost to the customer on every purchase.
There is no extra charge for expedited shipping. While we make every effort to ship orders promptly, actual delivery times may vary depending on the carrier, destination, weekends, holidays, weather, and circumstances outside our control.
Shipping Delays
Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's transportation schedule. US BookGram is not responsible for delays caused by circumstances beyond our reasonable control, including weather, natural disasters, carrier disruptions, customs processing, or other unforeseen events.
If your package appears to be delayed or has not arrived within the expected delivery timeframe, please contact us so we can assist you.
Tracking
When tracking information is available, it will be provided to you so that you can monitor the progress of your shipment.
Incorrect or Incomplete Shipping Information
Customers are responsible for providing an accurate and complete shipping address at checkout. Please contact us as soon as possible if you notice an error in your shipping information.
Once an order has shipped, we may be unable to change the delivery address or redirect the package.
Questions About Shipping
If you have questions about your order or our shipping policy, please contact US BookGram through the contact information provided on our website.
We appreciate your business and are committed to providing fast and reliable shipping with every purchase.
